Just as we design and sell superior equipment, we have designed a service philosophy to support it. It is important to us that you know how to operate your equipment properly, that you receive the support you need for your particular application, and – should the need arise – that you receive prompt, courteous, and knowledgeable customer support.

MERMEC Group is committed to provide full spares and service throughout the equipment lifecycle. We guarantee that you get the service you need – whatever, wherever and whenever you need it. Our "After Sale Service Department" has been organized to provide fast and efficient services. It has its own warehouse and workshop facility with all required tools to perform any repairs and a team of technicians and engineers traveling worldwide for assistance on site.

Our goal is to help you be successful. As such, we offer the following customer-support services.

OUR SERVICES

MERMEC Group support is just an e-mail or phone call away:

• support.mermec@mermecgroup.com or +39 080 9171
• support.tecnogamma@mermecgroup.com or +39 0422 8391
• support.mermecinc@mermecgroup.com or +1 803 213 1200
  

We will respond no later than the next business day.

Our Technical Service phones are staffed from Monday to Friday from 8:00 a.m. to 5:00 p.m. Central European Time.

Learn more about our international presence.