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Evolution Toward Quality

Quality in a product or service is not what the supplier puts in, but what the customer gets out and is willing to pay for. Customers pay only for what is of use to them and gives them value.

Total Quality Management is a way of thinking about goals, organisations, processes and people to ensure that the right things are done right first time.

Evolution towards quality is an important differentiator for the MERMEC Group, allowing our customers to be confident in all our technology solutions. In order to achieve this important goal we apply the total quality management principles to the whole organization not only to processes producing deliverable products but also to companys ethics, attitude and culture.

Throughout our organization, commercial, functional and process excellence teams are working on continuous improvement in all aspects of our operations. These teams are led by employees trained in Six Sigma and Lean Manufacturing and the projects we have launched and we are managing right now will result in millions of euro savings.

Via Oberdan, 70
70043 Monopoli, ITALY
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